Sino-German Technology Development Co., LTD. is a global leading manufacturer dealing with food and agricultural products processing equipments which share a good market portion in the industry.
Recently, our company has established a global customer service center and set up a thirty people service team which includes talents from product research and development, design, production, commissioning and market development departments, aiming at improving the efficiency of the global market customer service.
The analysis of present situation and problems will be combined with the analysis of new and old customers’ needs and expectations of high quality service in the near future, so as to effectively improve customer service management system, strengthen the service consciousness, establish linkage mechanism and a long-term service system, enhance service ability and the preliminary implementation of "service image branding, service operations standardization, service management refinement" and meet the requirement of customers.
As a principal axis of enterprise research and development, production, sales, logistics, installation, commissioning and after-sales, we believe that the service center can provide customers with better service than ever before by putting the customer at the core of enterprise operation system.
Recently, our company has established a global customer service center and set up a thirty people service team which includes talents from product research and development, design, production, commissioning and market development departments, aiming at improving the efficiency of the global market customer service.
The analysis of present situation and problems will be combined with the analysis of new and old customers’ needs and expectations of high quality service in the near future, so as to effectively improve customer service management system, strengthen the service consciousness, establish linkage mechanism and a long-term service system, enhance service ability and the preliminary implementation of "service image branding, service operations standardization, service management refinement" and meet the requirement of customers.
As a principal axis of enterprise research and development, production, sales, logistics, installation, commissioning and after-sales, we believe that the service center can provide customers with better service than ever before by putting the customer at the core of enterprise operation system.